비즈니스 영어회화 상황별 핵심만 쏙~ 전화영어편

현대 비즈니스 환경에서 효과적인 의사소통은 무엇보다 중요하며, 전화 통화는 고객, 파트너 및 동료와 연결하기 위한 중요한 매체입니다. 효율적이고 전문적인 의사소통을 위해 비즈니스 영어 표현을 마스터하는 것은 필수입니다. 이번 Must-Know English Expressions에서는 비즈니스 전화 통화 상황시 최적화된 영어 표현을 알아봅니다.

Greeting and Introduction 인사와 소개

"Good [morning/afternoon], this is [Your Name] from [Your Company]."

"Hello, you've reached [Your Name] at [Your Company]."

"Thank you for calling [Your Company]. This is [Your Name]. How can I assist you today?"

"Hi, it's [Your Name]. How may I help you?"

Introducing the Purpose 목적

"I'm calling to discuss [briefly state the topic]."

"I wanted to talk to you about [specific project/issue]."

"I'm reaching out to explore potential collaboration on [project/idea]."

"The reason for my call is to address [main objective]."

Inquiring and Clarifying 설명

"Could you please elaborate on [specific point]?"

"I'd appreciate more information about [particular detail]."

"Could you clarify your expectations regarding [topic]?"

"Can you provide insights on [relevant topic]?"

Offering Assistance 도움권유

"I'm here to assist you with any questions or concerns you might have."

"Feel free to let me know if there's anything I can help you with."

"I'm at your disposal to provide guidance on [relevant matter]."

"If there's anything I can do to support you, please don't hesitate to ask."

Arranging Meetings and Follow-ups 회의 준비

"Shall we schedule a meeting to delve deeper into this?"

"When would be a convenient time for you to have a follow-up discussion?"

"Let's set up a meeting to go over the details more extensively."

"I'll send you an email shortly to coordinate our next steps."

Expressing Appreciation and Closing 감사표현

"Thank you for your time and insights today."

"I appreciate your input and look forward to further discussions."

"I'm grateful for the opportunity to connect and discuss this."

"I'll keep you posted on the progress. Have a great day!"

비즈니스 전화 통화를 위해, 인사, 소개, 설명, 도움, 회의 준비, 감사 표현 시 필요한 위의 영어 표현들을 숙달하여 활용한다면 나만의 귀중한 기술을 하나를 습득하는 것과 같습니다.